ASPECTS OF COMMUNICATION

ORAL COMMUNICATION LEVEL 1 - SAMPLE ACTIVITIES

Personal(expressing identity)

• Makes and responds to simple enquiries relevant to personal needs, e.g. asks about a training program advertised on the notice board, asks directions to toilets
• Exchanges personal details in a casual conversation with known interlocutors
• Listens and responds to direct questions by reciting personal details such as name, address, age, country of origin, date of birth, date of arrival
• Asks questions and responds to brief, factual information in order to undertake simple oral negotiations to fulfil personal needs, e.g. establishes the price of a cup of coffee to make a purchase

Cooperative(interacting in groups)

• Exchanges highly familiar information, e.g. introduces self to class, work team, and listens to the introductions of others, responding appropriately
• Exchanges information in order to complete a group task, e.g. indicates a need for, or the availability of, a particular technology or support
• Listens to suggestions and participates in a negotiated group activity, e.g. comes to an agreement about a meeting place for a workplace function, class excursion, family picnic

Procedural(performing tasks)

• Gives short, straightforward instructions consisting of 1 or 2 steps, e.g. tells someone directions to reach a nearby location such as the way to the canteen, the nearest emergency exit, the office/reception/student admin, street directions given by taxi driver
• Asks questions and follows specific information/instructions in immediate environment in order to complete a 1-step procedure, e.g. stop machine when red light goes on, where to sit in waiting room, meeting area

Technical (using tools and technology)

• Logs on and off a computer website
• Locates a given website with assistance
• Begins to use email with support

Systems(interacting in organisations)

• Decribes routine task, using workplace-specific vocabulary as appropriate, supported by body language, e.g. how to turn on a familiar piece of machinery or operate a piece of technology, such as the drink machine to new worker or club member
• Expresses opinion in a short spoken exchange, e.g. indicates possible cause for machine failure
• Asks questions and follows specific information or instructions in immediate environment in order to use technology or medium, e.g. how to key in ID information to access a new computer program, use a tape recorder in an Individual Learning Centre

Public(interacting with the wider community)

• Gives basic facts about own personal background in a survey at work, in class or community settings
• Elicits and responds to information in order to undertake simple oral negotiations, e.g. uses public transport by locating destination on public transport map, asking for ticket and tendering fare
• Listens to short text of immediate interest and identifies key information, e.g. fire drill, television weather report