ASPECTS OF COMMUNICATION

ORAL COMMUNICATION LEVEL 3 - SAMPLE ACTIVITIES

Personal(expressing identity)

• Provides information on how own skills meet a criteria, e.g. for internal promotion or transfer, prerequisites for a training course
• Presents narrative by telling a story to a classmate or colleague, adjusting language as appropriate to audience
• Expresses own opinion and elicits the opinion of others in a casual conversation, e.g. discusses work conditions of previous jobs, discusses issues associated with underage drinking 

Cooperative(interacting in groups)

• Canvasses a group of people for issues and views, e.g. to make recommendations on the quality of food in the canteen or at a truck stop, on changes to shift/roster/training times, to identify preferred activities for a social or community club
• Participates in a small group discussion, e.g. to solve a problem or share opinion on a subject of interest to the group such as reducing waste, planning a group activity
• Works with a partner to develop an oral presentation 

Procedural(performing tasks)

• Expresses opinion and makes suggestion regarding a working procedure, assessment procedure
• Questions implications of new procedures, e.g. employment conditions/ opportunities, training course requirements
• Listens to spoken instructions and chooses appropriate action, e.g. appropriate materials for the job, how to organise course materials and work completed including electronic storage

Technical (using tools and technology)

• Gives clear sequenced instructions of several steps, e.g. how to use a photocopier or CD player, or log on or off a computer
• Expresses opinion regarding the use of technology, e.g. most appropriate use of email, mobile phone, fax, SMS, for particular task
• Communicates using radio equipment, e.g. report to base on field emergency
• Listens to sequenced instructions of several steps and performs tasks related to using technology, e.g. to manage files and discs, print documents and use a mouse, complete telephone banking transaction

Systems(interacting in organisations)

• Attends and participates in a work or community meeting, either listening for specific information or following the flow of ideas and contributing as appropriate
• Participates in an oral exchange requiring some negotiation, e.g. responds to specific enquiries, complaints, problems with clients or customers
• Listens to and notes specific information from an announcement such as emergency evacuation procedures

Public(interacting with the wider community)

• Expresses own opinion about a local issue and elicits the views of others by participating in a casual conversation
• Listens to, reads or views a persuasive text and discusses the main idea by identifying key features supporting the message being sent, e.g. TV advertisement, public notice, political advertisement, documentary
• Provides information about services and facilities in own community to new neighbour/to compare with other neighbourhoods