Gives a personal response to an oral text, such as a movie, by discussing motives and feelings of key personalities, as well as recounting the plot
Develops and refines personal views when expressing opinion, reflecting on perspectives offered in discussion, e.g. drug testing in schools, the benefits of changes to recruitment policy
Listens to an oral text such as a speech, lecture, play or other public performance, and gives a personal and reflective response
Cooperative(interacting in groups)
Presents issue/agenda item in a class or workplace meeting, and furthers group understanding of relevant ideas through constructive engagement in subsequent discussion
Takes listening role in group to note relevant information, e.g. takes minutes of meetings in workplace or community, takes notes from class discussion of particular issue
Uses a range of persuasive responses to a particular issue and makes comparisons which show an understanding of the different perspectives taken, e.g. community meeting about the use of public land, workplace meeting to decide future policy changes
Procedural(performing tasks)
Presents explanation of workplace, study or community procedure to group, choosing language appropriate to audience, e.g. explains steps in research project, passes on information about new work process gained from attending in-service
Compares the procedures used to complete tasks in discussions with colleagues/group members
Listens to a set of instructions detailing changes to workplace/study processes, notes key changes and the reasons for the changes, e.g. improved handling of biological material
Technical (using tools and technology)
Sequences complex technical instructions to ensure understanding, including pitfalls to be avoided when training others to use machinery, appliances or equipment
Actively participates in group discussion of new technology and subsequent changes to work, study, personal routines
Follows a sustained sequence of instructions presented orally when using new technology, machinery, appliance or equipment
Takes part in a teleconference, using audio cues to engage in dialogue, further own viewpoint and listen and respond to the views of others
Systems(interacting in organisations)
Presents information to colleagues after attending in-service, adapting language of presentation to meet the needs of particular groups
Facilitates team discussions, e.g. on suggested changes to work practices, implications of workplace mission/vision statements with work team
Listens strategically and systematically records spoken information in institutional settings, e.g. compares costs and benefits of various types of health fund cover, takes lecture notes as resource for assessment, takes minutes of meeting
Public(interacting with the wider community)
Gives prepared talk to a community group on a personally familiar subject which is of general interest, adapting information to context and needs of audience, e.g. addresses school/Rotary/Probus club about career path followed, overcoming adversity/living with chronic illness
Interacts effectively with members of the public to identify and remedy problems/complaints /disagreements, e.g. responds to calls from clients regarding service provision
Listens to oral presentation of community interest and takes comprehensive, structured and systematic notes of, e.g. a Legal Aid talk containing abstractions and technicalities
Listens to, reviews and discusses current news items and contemporary issues as reported and depicted in the media, and summarises issues orally to accurately reflect and capture information as presented, e.g. government policies regarding health/immigration/education
