Expresses conceptual and analytical understanding in personal response to a text, by discussing motives and feelings of key personalities, themes explored and the way these have been developed by the author
Listens to and critically reviews a complex oral text of personal interest, e.g. a performance, radio program, public debate or ritual
Expresses own values, ideas and attributes through language choice as appropriate to various contexts, e.g. job interview, group discussion
Cooperative(interacting in groups)
Presents detailed researched arguments to class, workplace or community audience, engaging in subsequent discussion to elaborate, clarify and persuade as appropriate
Explores ideas in discussion, by comparing them with those of peers and others, building on others’ ideas to advance discussion, and questioning others to clarify ideas
Listens to a range of sustained materials on challenging ideas and issues such as presentations by guest speakers, debates, noting key ideas in a systematic way and including a comparative evaluation of the effectiveness of the presentations
Procedural(performing tasks)
Presents explanation of workplace, study or community procedure to group, adapting, reiterating, summarising, clarifying information as required to facilitate maximum learning for audience
Negotiates win-win outcome with work colleague demonstrating conflict resolution skills
Discusses with colleagues, supervisors or managers the implications of new work procedures and how these will affect different people
Listens and provides evaluative feedback at a training session on new procedures
Technical (using tools and technology)
Explains technological concepts or scientific phenomena to an audience or work group unfamiliar with the concepts involved, using aids such as machine/equipment parts, photos, diagrams and scaled models
Leads and/or facilitates group discussion which explores solutions to specific problems with new technology, e.g. implementation issues arising from changing work practices as a result of the installation of a new computer system
Listens to and makes inferences from information given at a training session or in-service, e.g. takes notes or comments on possible implications and advantages of new technology
Facilitates teleconference, taking responsibility for issues such as timing, staging and access of participants during discussion
Systems(interacting in organisations)
Discusses organisational or system requirements in a conversation with colleague, supervisor, teacher/trainer, e.g. discusses suitability of skills and prior experience for an advertised position or in-house promotion, mentors new colleague on demands of role
Negotiates outcomes in discussions which embrace a range of potentially conflicting perspectives within an organisation, e.g. changes to work practices, formulation of mission statement
Listens strategically and evaluates spoken information in institutional settings, e.g. writes personal memorandum of discussion, noting implicit as well as clearly stated meanings, gives detailed evaluative feedback on persuasive presentation
Public(interacting with the wider community)
Delivers a sustained oral report on issue of public interest featuring a clear introduction to the topic, relevant evidence, suggestions for action if appropriate, and a suitable closing statement with an open question time at the end of the talk elaborating on information if required
Participates in formal debate on an issue of public concern using appropriate staging, supporting evidence to justify opinion, and demonstrating effective and appropriate use of persuasive language
Critiques interview of public figure, noting interviewer’s style and line of questioning, implicit bias and agenda, and evaluating for effective and fair presentation of interviewee and issues
